Cbajia Privacy Policy — How Your Information Is Protected

Cbajia takes your privacy seriously. This Privacy Policy explains how Cbajia collects, stores, uses, and protects your personal information when you use the cbajia.click website and its associated services.

This policy applies to all Cbajia services — including website browsing, account creation, betting and gaming activity, payment transactions, and customer support interactions. Cbajia has established and implemented this policy in compliance with applicable laws and regulations in Bangladesh.

Cbajia believes your data belongs to you — which is why we consider it our responsibility to be upfront about why it's collected. No hidden conditions, no vague language — everything is written in plain, simple terms so you can genuinely understand it.

Cbajia collects only the information that is necessary. Below is an outline of the data types, the reasons for collection, and the legal basis for each:

Cbajia never collects sensitive information such as religion, political views, health data, or biometric data. If you encounter a registration form requesting such details, it is not Cbajia's official site — please be cautious.

Cbajia uses the information it collects for the following purposes — and only these purposes:

• Account Management: For registration, login, identity verification, and account security.
• Service delivery: For betting, gaming, payment processing, and withdrawals.
• Customer Support: To resolve your questions and issues, and to refer back to your history.
• Fraud Prevention: To detect suspicious activity and prevent misuse of the platform.
• Service improvement: To analyze user experience and improve the platform.
• Legal obligations: To meet the requirements of regulatory authorities.
• Newsletters & Offers: To send you relevant promotional information, if you have given your consent.

Cbajia never sells or rents your data for advertising profiling or targeted marketing. You can opt out of marketing emails or notifications at any time through your account settings.

Cbajia does not share your information with third parties — with only the following limited exceptions:

• Payment Providers: Minimum necessary information is shared with bKash, Nagad, and Rocket to process transactions. These providers operate under their own privacy policies.
• Technology partners: Server hosting or security service providers may have limited data access under contract — strictly for operational purposes.
• Legal authorities: Cbajia is legally required to provide information in response to a court order or a lawful request from a regulatory authority. In such cases, Cbajia will make every reasonable effort to notify the member in advance.
• Fraud prevention network: Industry-standard identity verification services may be used to help prevent money laundering or serious fraud.

Before sharing data with any third party, Cbajia ensures that party meets the required security standards and will use the data solely for the specified purpose.

For deposits and withdrawals, Cbajia supports Bangladesh's most widely used mobile banking services — bKash, Nagad, and Rocket. When you transact through these services, Cbajia only accesses the information strictly necessary to confirm the transaction.

Important to know — Cbajia never stores and never asks for your mobile banking PIN, password, or OTP. Only the transaction method number is retained for reference purposes — not your full financial details.

Cbajia securely stores a record of every financial transaction — necessary for dispute resolution and legal compliance. These records are kept under strict security and can only be accessed by authorized personnel for specific, defined purposes.

The Cbajia website uses cookies — small text files stored in your browser. Without cookies, many convenient features will not function properly.

Cookies used by Cbajia:

• Essential Cookies: Maintaining login sessions and security tokens — the site cannot function without these.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics cookies: To understand how users interact with the site — no personal identity is associated with this data.

You can manage or delete cookies through your browser settings. Keep in mind that blocking certain cookies may affect the functionality of some site features.

Cbajia does not use third-party tracking pixels or cross-site tracking tools that follow your browsing activity on other websites.

Cbajia does not retain data longer than necessary. However, in certain cases, legal or operational requirements mean specific data must be kept for a defined period.

• Active account information: Retained for as long as the account remains active.
• Financial transaction records: At least 5 years after account closure — required for legal compliance.
• Customer support conversations: Up to 2 years after an issue is resolved.
• Log Files & Technical Data: Typically 90 days to 1 year.
• KYC Documents: Up to 5 years after account closure — as required by regulatory obligations.

Once the retention period expires, data is securely deleted or anonymized in a way that makes identification impossible. If you request account closure, Cbajia will delete your remaining data in accordance with the mandatory retention periods outlined above.

Every Cbajia member has the following rights over their personal information:

To exercise any of these rights, email support@cbajia.click or reach out via live chat. Cbajia typically responds to requests within 30 business days.

Cbajia employs internationally recognized technical security measures to protect your data. Security is not limited to a single software layer — it spans multiple layers across the entire platform.

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Database Encryption: Stored data is also held in encrypted form — it remains unreadable even if the database is accessed directly.
• Firewall & Intrusion Detection: Unauthorized access attempts are automatically detected and blocked.
• Access Control: Staff access is restricted on a need-to-know basis — employees can only view data relevant to their specific role.
• Regular security audits: Regular security audits and penetration testing conducted by independent third-party experts.
• Data Backup: Regular backups are stored in a secure location to prevent accidental data loss.

That said, no organization can guarantee absolute security on the internet. Should Cbajia become aware of any security incident, affected members will be notified promptly and the necessary steps will be taken.

You can help on your end too — use a strong password, avoid logging in on public Wi-Fi, and always log out when you're done.

For any questions, concerns, or requests regarding the Privacy Policy, please contact Cbajia:

• Email: support@cbajia.click
• Live Chat: available on every page of the site, at all times
• Hours: 7 days a week, 24 hours a day

Cbajia updates this Privacy Policy when necessary. For significant changes, members will be notified by email or account notification at least 7 days before the changes take effect. Minor changes will be reflected directly on this page.

Thank you sincerely for your trust and for choosing Cbajia. Protecting your privacy is a core responsibility we take seriously — always.