There are two options — Temporary Suspension And Permanent Closure।
Temporary Suspension (Cooling-Off): Log in to your account → Profile → go to the "Responsible Gaming" section → select "Cooling-Off Period". 1 day to 6 months You can set a duration during which deposits and betting will be disabled, but any withdrawable balance you already have can still be accessed. Your account will reactivate automatically once the period ends.
Permanent Closure (Self-Exclusion): For a long-term or permanent break, contact us directly via Live Chat or support@cbajia.click— message us with the subject line "I want to close my account". After identity verification, within one hour Your account will be closed. A permanent closure also prevents any new account from being opened under the same name and number. Please note — closing your account will forfeit any unused bonuses.
Temporary Suspension (Cooling-Off): Log in to your account → Profile → go to the "Responsible Gaming" section → select "Cooling-Off Period". 1 day to 6 months You can set a duration during which deposits and betting will be disabled, but any withdrawable balance you already have can still be accessed. Your account will reactivate automatically once the period ends.
Permanent Closure (Self-Exclusion): For a long-term or permanent break, contact us directly via Live Chat or support@cbajia.click— message us with the subject line "I want to close my account". After identity verification, within one hour Your account will be closed. A permanent closure also prevents any new account from being opened under the same name and number. Please note — closing your account will forfeit any unused bonuses.
No, on Cbajia Minimum age: 18 — no one under this age may open or use an account. This is not a recommendation; it is a strict rule.
Your date of birth is required during registration and the system automatically verifies your age. Before your first major withdrawal A copy of your national ID or passport is required — your age will be verified again from that document. If an account was created with a false date of birth and this is later proven, account permanently closed and all balances forfeited will be taken.
If a parent or guardian suspects that a minor is using Cbajia, immediate support@cbajia.click— and swift action will be taken. Cbajia has a zero-tolerance policy when it comes to protecting minors.
Your date of birth is required during registration and the system automatically verifies your age. Before your first major withdrawal A copy of your national ID or passport is required — your age will be verified again from that document. If an account was created with a false date of birth and this is later proven, account permanently closed and all balances forfeited will be taken.
If a parent or guardian suspects that a minor is using Cbajia, immediate support@cbajia.click— and swift action will be taken. Cbajia has a zero-tolerance policy when it comes to protecting minors.
Your name and date of birth cannot be changed on your own on Cbajia — both require assistance from the support team. However, some account details can be updated by logging in yourself.
Change Mobile Number: This cannot be changed directly, as the number is linked to your payment method. To update it, contact us via Live Chat or support@cbajia.click— please contact us. Both your old and new numbers will need to be verified via OTP, after which typically within 24 hours gets updated.
Email Change: Go to Account Settings → Edit Profile → enter your new email in the email field. A verification link will be sent to your old email — click it, and a second link will be sent to your new email. Confirm both to complete the change.
Address or Occupation: You can update this directly in your profile settings. Once done, click Save.
Change Mobile Number: This cannot be changed directly, as the number is linked to your payment method. To update it, contact us via Live Chat or support@cbajia.click— please contact us. Both your old and new numbers will need to be verified via OTP, after which typically within 24 hours gets updated.
Email Change: Go to Account Settings → Edit Profile → enter your new email in the email field. A verification link will be sent to your old email — click it, and a second link will be sent to your new email. Confirm both to complete the change.
Address or Occupation: You can update this directly in your profile settings. Once done, click Save.
Yes, Cbajia keeps a full record of all bets and transactions. You can view them in two separate places:
Betting History: Log in to your account → select "My Bets" or "Bet History" from the menu. Here you can see the date, match, stake amount, odds, and result — all in one place. Last 3 months' Recent records are available to view directly; for older records, please submit a request to support.
Transaction History: Profile → "Wallet" or "Transaction History" — here you can view every deposit, withdrawal, bonus credit, and fee as separate entries. Each transaction has a reference number — share it with support for faster resolution.
Betting and transaction history available to download CSV or PDF can be downloaded.
Betting History: Log in to your account → select "My Bets" or "Bet History" from the menu. Here you can see the date, match, stake amount, odds, and result — all in one place. Last 3 months' Recent records are available to view directly; for older records, please submit a request to support.
Transaction History: Profile → "Wallet" or "Transaction History" — here you can view every deposit, withdrawal, bonus credit, and fee as separate entries. Each transaction has a reference number — share it with support for faster resolution.
Betting and transaction history available to download CSV or PDF can be downloaded.
When a match is cancelled or incomplete, Cbajia settles bets in accordance with international betting rules. The general policy is as follows:
Full Cancellation: If a match is cancelled before it starts, your full stake instantly refunded to your wallet will be awarded — no deductions.
Mid-Match Abandonment (Cricket): If the required minimum number of overs has not been completed, the bet is void and your stake is refunded. If the required overs are completed and a result is declared, the bet is settled on that result. If the result is determined by the Duckworth-Lewis method, that result stands as final.
Suspended & Rescheduled: same event Within 24 to 48 hours If rescheduled to a new time within the window, the bet generally remains active. If rescheduled beyond that window, the bet is void and your stake is refunded.
If settlement takes time, your bet will show a pending status under "My Bets" — this typically updates once the official match result is confirmed. within 30 minutes gets updated.
Full Cancellation: If a match is cancelled before it starts, your full stake instantly refunded to your wallet will be awarded — no deductions.
Mid-Match Abandonment (Cricket): If the required minimum number of overs has not been completed, the bet is void and your stake is refunded. If the required overs are completed and a result is declared, the bet is settled on that result. If the result is determined by the Duckworth-Lewis method, that result stands as final.
Suspended & Rescheduled: same event Within 24 to 48 hours If rescheduled to a new time within the window, the bet generally remains active. If rescheduled beyond that window, the bet is void and your stake is refunded.
If settlement takes time, your bet will show a pending status under "My Bets" — this typically updates once the official match result is confirmed. within 30 minutes gets updated.
Cbajia offers two separate features — Free Spins and daily login rewards.
Daily Login Reward (Daily Check-in): Each day you log in, you'll see a "Today's Reward" or check-in button on your dashboard — simply click it and the reward will be credited to your account. 7 consecutive days Log in on the 7th consecutive day to receive a special bonus reward. Miss a day and the streak resets to zero. Rewards are typically added as bonus funds or free bet credits.
Free Spins: Free Spins are typically awarded as part of special promotions, new slots game launches, or as rewards for reaching VIP milestones. Once credited, Within 48 to 72 hours must be used before expiry — any unused spins will be forfeited. Winnings from Free Spins cannot be withdrawn directly — a specific wagering requirement must be met first.
In both cases, active offers will be visible on the "Promotions" page.
Daily Login Reward (Daily Check-in): Each day you log in, you'll see a "Today's Reward" or check-in button on your dashboard — simply click it and the reward will be credited to your account. 7 consecutive days Log in on the 7th consecutive day to receive a special bonus reward. Miss a day and the streak resets to zero. Rewards are typically added as bonus funds or free bet credits.
Free Spins: Free Spins are typically awarded as part of special promotions, new slots game launches, or as rewards for reaching VIP milestones. Once credited, Within 48 to 72 hours must be used before expiry — any unused spins will be forfeited. Winnings from Free Spins cannot be withdrawn directly — a specific wagering requirement must be met first.
In both cases, active offers will be visible on the "Promotions" page.
Cbajia's policy is straightforward — One account per person. If multiple members of the same household wish to play, each person may open their own individual account, as every account is verified with a separate national ID and mobile number.
However One person cannot hold two accounts — this is strictly prohibited. If anyone is found doing so:
• all bonuses on both accounts will be cancelled
• winnings may be forfeited
• both accounts permanently closed will be
• Opening a new account in the future will also be permanently prohibited
The system automatically detects if two accounts are logged in from the same IP address or device. Multiple family members having separate accounts is not an issue — but each account must be registered under a different person's name and details.
However One person cannot hold two accounts — this is strictly prohibited. If anyone is found doing so:
• all bonuses on both accounts will be cancelled
• winnings may be forfeited
• both accounts permanently closed will be
• Opening a new account in the future will also be permanently prohibited
The system automatically detects if two accounts are logged in from the same IP address or device. Multiple family members having separate accounts is not an issue — but each account must be registered under a different person's name and details.
